CUSTOMER SERVICE
You may return knifeworkz merchandise in its original, unused, unsharpened condition and packaging within 90 days of purchase—for any reason, no questions asked.
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Original shipping and return shipping fees are non-refundable.
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Returns made after 90 days will be subject to a 20% restocking fee.
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Ammunition is not eligible for return under any circumstances.
Please call knifeworkz Customer Service at 1-510-779-2612 to obtain a return authorization number to help speed up your return.
Damaged or Defective Items
Damaged or defective items can be returned within 90 days from the purchase date, subject to the manufacturer’s warranty.
For warranty details, please refer to the product information or contact knifeworkz Customer Service.
Return Exceptions
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Items are not eligible for return due to normal wear and tear or damage caused by abuse, misuse, or neglect.
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Ammunition is non-returnable.
Your knifeworkz order includes an invoice and a return form with complete return